Hello, I'm Luiz and I'm pleased to offer you one more of my apartments. Located in Bertioga, our space is perfect for those who seek comfort, tranquility and practicality in a welcoming environment. Here you will find everything you need to enjoy unforgettable moments, whether to relax or explore the beauties of the city. To make your reservation easier, take a look at the frequently asked questions, so you can book quickly and without waiting for my answer. The space Frequently Asked Questions 1 - How do I pick up the key? A: Electronic lock, we will send the information on the day of your check-in 2- Is it close to the beach? What is the distance? R: 700 meters from the beach, we indicate to go by car, as the best beaches are about 1.3km , including the beach of SESC Bertioga. 3- What is the check-in and check-out time? A: Check-in at 2:00pm and Check-out at 12:00pm (Regardless of your check-in time) 4- Can I get in the morning? Anticipate check-in? What time can I enter the day of my reservation? A: Early check-in is subject to availability and additional charge for entry from 8:00 am). 5 - What time can I leave? Can I check out at night? A: Check-out must be performed until 12:00pm(No delay). The extended check-out is subject to availability and additional charge for departure until 17:00h) 6- Can you see on the calendar if I can get in earlier? A: No, because our calendar is cleared to more than one portal, so we can have reservations at any time. 7 - Do you have chairs, Guarda Sol ETC? A: See in the photos, if your apartment shows the photo of Kit Praia, you can use it. 8- Is it close to the bus station? A: Yes, 5 minutes by car . 9- What is the daily rate? What is the Total value? A: I can't see it, as the calculation is all done by the site, so you can consider the final value that will be fine. 10-What is the payment method? R: Pix or with credit card. 11-The value is per night or per person? A: By night, the value remains the same for up to 4 people, above this has the additional value that you can check by updating the amount of people who will be staying in the apartment. 12-What's the address? A: It is not allowed to pass the address, but it is in the Rafael Garden, Bertioga, next to the Sesc, this already helps in its location. 13-What's the floor? A: Information available in the listing details. 14-Aceita pet, do you have a fee? A: In some apartments yes, check the listing details. Important; Only small size with an additional value of 30.00, limit of 1 pet in the apartment. 15-Tem Commerce Nearby? A: Yes, market, pharmacy, winery, etc. 16-Tem Parking? A: Not on site, but rest assured, as all of our guests use these vacancies, the street is quiet and with vigilance. 17-There cooking utensils? A: Yes, the basic kitchen utensils. 18 - Bedding? A: We do not provide, we have some emergency kit's, with a small fee, according to the items you want to use. 19-Myne first time in the app, is it safe, how does it work? A: Yes, the platform is safe and reliable. When making a reservation, Airbnb protects both the guest and the host with secure payment systems and dedicated support. 20-Fica near Riviera? R: 12 min drive. 21 - Do you not charge the cleaning, but the place is clean? A: The place is always clean, but if you arrive at the place and find something wrong, let me know, as the previous guest will be charged R$70.00. Of course, the same conduct will be valid for your reservation. Guest access • Access to the apartment: After confirmation of the reservation, our team will contact us to request the necessary data and issue the authorization to access the condominium. On the day of the accommodation, near the standard check-in time (from 2 pm), we will send you all the essential information, such as the door password, the apartment number, the block and other important details. To access the condominium, it will be necessary to present the data previously registered in the gatehouse, in addition to the information we will send. • Parking: We inform you that the site does not have internal parking. However, all of our guests use the seats on the sides of the condominium. The street is quiet and has local surveillance. We emphasize that we are not responsible for any type of security external to the condominium; our responsibility is limited to the interior of the apartment. • Check-in and check-out times: - Check-in: Must be carried out from 2pm. If you wish to anticipate check-in, the request will be subject to availability and additional charge. Availability will be confirmed the day before, after 10 pm. - Check-out: It must be carried out until 12pm (without delays). If you wish to extend the time, the request will be subject to availability and additional charge. Availability will be confirmed on the day of check out, until 8am. Other things to note * Bed linens are not available * - Check availability of rent with our team * The check-in time may change if there is a guest on the same day of your arrival. * The cleaning fee is not charged, but you need to leave the place clean. * The place is always clean, but when you arrive and find something wrong such as lack of cleanliness, broken objects let me know, send photos, as the previous guest will be charged R$70.00. Of course, the same conduct will be valid for your reservation. * Smoking is not allowed in the apartment * Loud sound is prohibited on site(Subject to a fine * Required to let you know when to leave. * An inspection is made including photos of the location shortly after your departure, this ensures that the subsequent guest does not use your hosting to justify any damages and/or subtractions. This is the way the site charges the fine in case of non-compliance with this basic conduct.